For independent restaurants

Never miss
a call again.

Rinqo answers your restaurant's phone 24/7. It books tables, takes takeout orders and answers menu questions. Every call answered. Every customer captured.

Try the live demo

7 days free. No credit card. Your number stays.

rinqo Wed 10:49 PM

New booking

After close

Riverside Pizzeria

  • Table for 6, Friday 7:30 PM
  • Sarah, (201) 555-0142
  • Called 10:48 PM, after you closed
In their words
“There’s six of us, Friday around seven thirty. It’s my mom’s birthday.”
Recording, 0:42 Sample

What lands on your phone seconds after a call.

Live

Call Rinqo.

It’s answering the phone for Riverside Pizzeria, a sample restaurant. Ask it whatever a customer would.

Riverside Pizzeria
Demo only. No order was placed.

Things to try

  • Book a table for six on FridayChecks it against the house rules
  • Order a large pepperoni for pickupPrices it, then reads it back
  • Ask if the gluten-free crust comes in largeAnswers, then flags cross-contact

No order is placed and no table is booked.

The problem

Your phone is ringing. Nobody's picking up.

During rush hours, your staff can't answer every call. After hours, nobody's there at all. Every unanswered call is a customer who wanted to give you money, and couldn't.

63%
of diners prefer to call
the restaurant to book a table
$38
the average takeout or
delivery order, up from $31
$3,037
to train each new hire at a
full-service restaurant, on average

Sources: TouchBistro and The Harris Poll, 2025 · TouchBistro State of Restaurants, 2026

With Rinqo

24/7

answers during the rush and after close

Same number

your line forwards, nothing new to print

No new hardware

no change to how your staff work

How it works

Up and running in 24 hours

Three steps. Only the first one needs you.

Set up

We set up your agent

We program your menu, hours, delivery area and reservation rules into your phone system.

One meeting

Forward

Calls forward automatically

When you're busy or closed, calls route to your Rinqo agent. The number your customers already know forwards to it.

Nothing to install

Receive

You get every detail

Bookings, orders and messages are captured and texted to you in seconds. Every call is recorded and transcribed in your dashboard.

A text after every call

Sample messages

Sample venue and data

Sample phone screens for Riverside Pizzeria, one for each step.

  1. Step 1, the setup: menu and prices, 18 items; hours, open 7 days, later Friday and Saturday; delivery within about 3 miles, $20 minimum; reservations for parties of 6 to 10, a day ahead. Calls forward when busy or closed. Ready to answer.
  2. Step 2, a call: Wednesday at 10:48 PM, after close, (201) 555-0142 calls the main line and it forwards to Rinqo. Rinqo says: Thanks for calling Riverside Pizzeria. This is the automated host. How can I help? The caller asks: Hi, can I book a table for six on Friday at 7:30?
  3. Step 3, the texts from Rinqo, newest first. Thursday 6:41 PM: call back, Marcus T., birthday for 12 next Friday around 7, more than the largest table, wants a call tomorrow morning, (973) 555-0192. Thursday 12:06 PM: pickup order, $35.19, Dana, large Margherita on gluten-free crust with pepperoni on half and a Caesar salad, told about gluten-free cross-contact, ready in about 25 minutes, (201) 555-0148. Wednesday 10:48 PM: booking request, Sarah, table for 6, Friday 7:30 PM, (201) 555-0142.

Why Rinqo

The phone doesn't stop when the shift does.

Your host goes home. The orders don't.

A host
Rinqo
× About $2,400 a month
✓ A fraction of the cost
× 40 hours a week
✓ 24/7, 365 days a year
× Voicemail after you close
✓ Still answering after you close
× Rings out during the rush
✓ Picks up on the first ring
× Out sick, on break, on lunch
✓ Never sick, never on break
× Retraining needed every new hire
✓ Learns your menu once
× Notes, if they remember
✓ Every detail texted to you

Your dashboard

Know what every call turned into.

Every call Rinqo answers is recorded, transcribed and summarized. See the tables it booked, the orders it took and how each caller felt, with the details texted to you within seconds of the hang-up.

Riverside Pizzeria Edgewater NJ
Sample data
Calls answered in the last 7 daysSep 17 to 23
104
+11%vs the week before

Last 7 days

Thu Sep 17 to Wed Sep 23
Calls answered
104
+11%vs the week before
After close
3231% of calls
In the rush
22Fri, Sat evenings
Messages
11plus 3 handed to you

Calls per day

Open hoursAfter close
23
Plan minutes, September464 of 700
On pace for about 580 by Sep 30Avg call 1:18
Texted to you51 timesone per booking, order and message

Busiest hours

Last 7 days
MonTueWedThuFriSatSun9 AM12 PM3 PM6 PM9 PM
Busiest: Sat, 6 PM, 5 calls

Booked and ordered

Last 7 days
Tables booked
962 covers
Orders taken
31est. $874

Estimated order value by day

$112

Estimated from your menu prices. Your POS holds the price of record.

How callers felt

Last 7 days
71%positive
  • Positive7471%
  • Neutral2423%
  • Negative66%
Positive share, last 6 weeks+8 pts
71%

Recent calls

LatestNegative only
Marcus T.Message
Birthday for 12, wants a call back
DanaOrder
Pickup, est. $35.19, ready in about 25 min
SarahTableAfter close
Table for 6, Fri 7:30 PM
(201) 555-0143Handed to you
Late delivery, asked for the manager
Kevin R.Wants a call back
Wrong topping on Tuesday's pickup
(551) 555-0126Question
Wanted a 10:30 table, we close at 10
Marcus T.(973) 555-0192
Wants a call backNeutral

Birthday for twelve next Friday around seven, more than the largest table seats. Wants a call back tomorrow morning.

  • 0:18CallerWe're twelve for a birthday next Friday, around seven. Can you fit us?
  • 0:24RinqoOur largest table seats ten, so I'll ask the owner to call you back tomorrow morning. Is this the best number?
  • 0:31CallerYes, this one. Thanks so much.
Texted to you at 6:41 PM38 seconds after the call

Integrations

Compatible with what you already run

Your menu, your tables, your tickets. Rinqo is built to sit alongside the systems your restaurant already uses.

Point of sale
Lightspeed Revel NCR Voyix Oracle MICROS
Reservations
OpenTable Resy SevenRooms Yelp Guest Manager

Which systems connect depends on your plan and your setup. Ask us about yours.

Pricing

Pay for what the phone does.

Three plans, one for each job. All of them come with 700 minutes a month, then $0.35 a minute, on the number you already have.

Starter
Every call picked up.
$197 per location
a month
700 minutes included, then $0.35 a minute
  • Answers 24/7, during the rush and after close
  • Several callers at once. No busy signal, no hold
  • Hours, menu, specials, directions and dietary questions
  • Reservation requests and messages texted to you in seconds
  • Hands the call to a person when asked
  • Every call recorded and transcribed in your dashboard
7 days free · No credit card
Recommended
Pro
Orders taken. Tables booked.
$297 per location
a month
700 minutes included, then $0.35 a minute
  • Everything in Starter, plus
  • Takeout orders, the exact total read back before it confirms
  • Pay by text with a secure Stripe link. No card numbers spoken, ever
  • Orders straight into your POS, menu and prices synced from it
  • Reservations booked, not just requested, where your booking system connects
  • Confirmations texted to the caller
7 days free · No credit card
Enterprise
All your locations, one setup.
From $247 per location
a month
Five or more locations. Minutes pooled across all of them
  • Everything in Pro, at every location
  • 700 minutes per location, pooled, then $0.30 a minute
  • Set up once, live everywhere the same day, each location reported on its own
  • One person at Rinqo who knows your restaurants
  • Invoiced monthly, on terms written for you
Volume pricing, in writing before you sign

Prices do not include sales tax, which is added where it applies.

What you'll never pay for
Same on every plan.
Setup
$0
One meeting and your agent is built. Nothing to buy or install.
Contract
None
Stay because it works, leave when it doesn't. Thirty days money-back on the first payment.
Your number
Stays
Forward to Rinqo when you're busy, when you're closed, or always.
Per order
0%
The caller pays the total they heard. Stripe's standard card fee comes out of it, like any card sale. Rinqo adds no commission.

Minutes belong to the location and add up across all of its calls, by the second. They don't carry over. 700 minutes is roughly 230 three-minute calls; we let you know at 80 percent and you choose whether it keeps answering.

FAQ

Frequently asked questions

01 Does it sound robotic or like a real human? +

Rinqo uses the latest voice AI technology with natural speech patterns, pauses, and tone, so a call sounds like a conversation. If a caller asks, it says plainly that it is Rinqo, the restaurant's automated host, then gets back to their order. It never claims to be a person. During your free pilot, we'll give you a demo call so you can hear exactly how it sounds.

02 What happens if the agent can't answer a question? +

If a caller asks something the agent doesn't know, it offers to transfer them to your manager or take a message. The caller's number and the question appear in your dashboard, and arrive by text if you turn on text alerts, so you can follow up. No customer is ever left hanging.

03 Do I need new hardware or a new phone line? +

Nope. Rinqo works with your existing phone number. We set up call forwarding so when you're busy, closed, or don't pick up within a few rings, the call routes to your Rinqo agent automatically. No new equipment, no downtime.

04 How long does setup take? +

Most restaurants are live within 24 hours. We take one meeting to learn your menu, hours, reservation rules, and common questions, then we build and test your agent the same day. You start your 7-day free pilot immediately after.

05 Can I cancel anytime? +

Yes. There's no contract, no cancellation fee. If Rinqo isn't working for you, simply cancel and we'll disconnect your agent. We also offer a 30-day money-back guarantee on your first payment.

06 What if my menu, hours, or specials change? +

Connect your POS and your agent keeps itself current. Rinqo reads your menu and prices directly from Toast, Square or Clover, so when you change a price there, your agent quotes the new one. Nothing for you to log into and nothing to update. Not on one of those systems? Email or text us the change and we'll have your agent updated within a few hours.

07 What does it cost? +

Starter is $197 a month per location and answers every call. Pro is $297 and also takes orders, payments and bookings. Both include 700 minutes a month, then $0.35 a minute, and paying yearly takes two months off. Five or more locations start at $247 a location. There's no setup fee, no contract, and a 30-day money-back on your first payment. Prices do not include sales tax, which is added where it applies.

08 Does it actually book the table, or just take a message? +

Both, by plan. On Starter, Rinqo takes the booking on the call, the name, party size, date, time and a phone number, and puts the request in your dashboard to confirm, with a text as well if you turn on text alerts. On Pro, where your booking system connects, it checks availability and books the table while the caller is on the line, so they hear it confirmed before they hang up. Either way the caller's own words are kept beside the booking, so "Friday at seven" is a phrase you can read, not a guess.

09 Can callers pay by phone? Is that safe? +

Rinqo never asks for a card number and has nowhere to store one. A pickup order is paid at the counter, exactly as phone orders are today. Paying ahead is not offered yet; when it comes to the Pro plan, the caller will get a secure payment link by text and pay on their own phone, and the card details will go straight to the payment processor and never touch Rinqo or your phone line. If a caller starts reading a card number aloud, the agent stops them politely and says payment is handled by the restaurant.

Try it free
for 7 days.

No contract. No setup fee. Seven days on your own number, and a text after every call.

No credit card required · Setup in 24 hours · Cancel anytime